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Ensure the packaging and goods are returned to us in 'as new' condition.
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Please advise us by email 7 days of delivery that you wish to make a return and quote your order number.The Website operates a fair policy of accepting returns provided the goods and their packaging are received back by us within 28 days in accordance with the following guidelines:. Return policies & your rights as a consumer in Ireland. When goods have been incorrectly ordered, the cost of carriage for the return of the goods will apply. Return of goods: Should the goods be faulty or we have delivered the wrong type of product, we agree to accept the return of such goods without charge. Must be reported within 3 days of delivery. Non Delivery: Must be advised within 14 days of the date of invoice.
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Goods shall remain the property of The Art & Hobby Shop Ltd until full payment has been received and cleared. Please call to ask for a tracking number and/ or arrange either another delivery time or to change the address.
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In this case our partnered logistics company will have taken the parcel back to their allocated Depot. If you have not received your web order and have not been contacted by a staff member of the Art & Hobby group then this may be because you were not at the receipted address to sign for your parcel. I have not received my web order within the 3-5 working days? Your web order may have been split between multiple stores and a second/ third parcel may follow. Out Outdoor play equipment "Exit Toys" may take 10-14 working days to deliver. We have no minimum order, however, orders under €50 will be charged carriage of €6.00.Īll orders over €50.00 will be delivered free of charge in the Republic of Ireland. Currently, The Art & Hobby Shop only accept orders from and deliver to, Ireland, Northern Ireland. We endeavour to dispatch orders within 2-3 working days, particularly busy times of the year might see that move by a day or two. You can pay via our third party system called Stripe All prices shown on the website are inclusive of VAT.